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TechCrunch contacted ProtonMail founder and CEO Andy Yen with questions about the case. As soon as a crime is committed, privacy protections can be suspended and we’re required by Swiss law to answer requests from Swiss authorities.

The company references these requests as “foreign requests approved by Swiss authorities” in its transparency report. At some point, Swiss authorities took over the case and sent a request to ProtonMail directly. It seems like Europol acted as the communication channel between French authorities and Swiss authorities. In particular, Andy Yen wants to make it clear that his company didn’t cooperate with French police nor Europol. As soon as a crime is committed, privacy protections can be suspended and we’re required by Swiss law to answer requests from Swiss authorities,” he wrote. ProtonMail’s founder and CEO Andy Yen reacted to the police report on Twitter without mentioning the specific circumstances of that case in particular.

The data transmitted by the company is limited to that due to the privacy policy of PROTONMAIL TECHNOLOGIES.”.

The device used is a … device identified with the number ….

The company PROTONMAIL informs us that the email address has been created on … The IP address linked to the account is the following: ….

That message contains details about the ProtonMail account. It says that French police received a message on Europol. According to the police report is related to the ongoing investigation against the group who occupied various premises around Place Sainte-Marthe. The next day, on Twitter shared an abstract of a police report detailing ProtonMail’s reply. The address has also been shared on various anarchist websites. According to their story, French police sent an Europol request to ProtonMail in order to uncover the identity of the person who created a ProtonMail account - the group was using this email address to communicate. On September 1st, the group published an article on, an anticapitalist news website, summing up different police investigations and legal cases against some members of the group. They attracted newspaper headlines when they started occupying premises rented by Le Petit Cambodge - a restaurant that was targeted by the November 13th, 2015 terrorist attacks in Paris. While it started as a local conflict, it quickly became a symbolic campaign. They want to fight against gentrification, real estate speculation, Airbnb and high-end restaurants.

While ProtonMail didn’t cooperate with French authorities, French police sent a request to Swiss police via Europol to force the company to obtain the IP address of one of its users.įor the past year, a group of people have taken over a handful of commercial premises and apartments near Place Sainte Marthe in Paris.

The company has communicated widely about the incident, stating that it doesn’t log IP addresses by default and it only complies with local regulation - in that case Swiss law. ProtonMail, a hosted email service with a focus on end-to-end encrypted communications, has been facing criticism after a police report showed that French authorities managed to obtain the IP address of a French activist who was using the online service.